Privacy Policy

 

Privacy Policy

Effective Date: 2026

At Royal Kurta Palace (RKP), we prioritize the protection of your personal information. To safeguard your trust, we have established this policy to explain how we collect, use, and protect your data when you interact with our website.

By accessing or using royalkurtapalace.com, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order or create an account, we collect personal information necessary to serve you, including:

  • Your name, email address, and phone number.

  • Shipping and billing addresses.

  • Order processing details.

Your credit/debit card information is handled securely through our payment service providers and is never shared with unauthorized third parties. We use SSL (Secure Sockets Layer) encryption to ensure your sensitive data is transmitted safely.

2. How We Use Your Information

We use your data to:

  • Create and manage your personal account.

  • Process and fulfill your orders accurately.

  • Provide delivery updates via text or email.

  • Inform you about new collections, marketing offers, and newsletters (you can opt-out at any time).

  • Answer your queries and resolve any delivery issues.

3. Cookies & Non-Personal Data

We use cookies (both session and permanent) to enhance your shopping experience and analyze website traffic. Permanent cookies are stored on your device for up to 24 months to simplify your future visits. You can clear these cookies at any time through your browser settings.

4. Data Security & Retention

We keep your personal data only as long as necessary to provide our services or as required by law (e.g., for bookkeeping or contractual obligations). Once no longer needed, your data is securely deleted. We do not sell your personal details to third-party marketing companies.

5. Your Rights

You have the right to request access to the personal data we hold about you. If your information is incorrect, incomplete, or irrelevant, you may request to have it corrected or removed.

6. Policy Updates

From time to time, we may update our Privacy Policy to reflect changes in our services or legal requirements. We will post the updated version on our website, and we encourage you to check this page periodically.

Contact Us

If you have any questions regarding our privacy practices or your data, please reach out to us:

  • Email: rkpofficial138@gmial.com

  • Customer Support: 03009777049